Candidate feedback request email template.

Updated 5 October 2026

What should this message include?

Candidate feedback shows where your process is unclear or slow. It works best when the candidate trusts that it is optional and read.

• A thank you for taking part in the process.
• The reason for asking and what you will do with the answers.
• A link to a short form, with the time it takes written as [Duration].
• A line that says answering is optional and will not affect any decision.
• A contact for anyone who would rather talk.

Email template

Subject: Could you share feedback on our process?

Hello [Candidate name],

Thank you for taking part in our process for the [Role] position at [Company].

We are always trying to make our hiring process clearer and fairer. If you have a few minutes, we would value your honest views on how it went, such as the communication, the scheduling and the interview itself.

Feedback form: [Interview link]
It takes about [Duration].

Answering is optional and it will not affect any hiring decision. If you would prefer to talk, reply to this email and [Recruiter name] will arrange it.

Thank you again for your time.

Kind regards,
[Recruiter name]
[Company]

WhatsApp template

Hello [Candidate name], thank you for taking part in our process for the [Role] position at [Company]. Would you share short, honest feedback? It takes about [Duration]: [Interview link]

It is optional and does not affect any decision.

What should you change before sending?

• The timing: send after the outcome, not before, so the answer is not shaped by hope or worry.
• The questions: keep them to the process, and avoid asking candidates to rate people.
• The anonymity: say whether answers are anonymous, and be accurate.
• Accessibility: offer a call or another format for candidates who prefer it.

Mistakes to avoid

• Asking before you have told the candidate the outcome.
• Collecting feedback and never acting on it.
• Making the form long. Short forms get more honest answers.