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Message templates

Application received email template.

Updated 5 October 2026

Send an application received message straight after the candidate applies. It should confirm the role, say that you have the application, explain what happens next and roughly when they will hear from you, and tell them where to ask a question. Only state a timeline you can keep.

What should this message include?

Candidates often hear nothing after they apply. A short acknowledgement removes that doubt and reduces follow up questions to your team.

  • The role and company, so the candidate knows which application this is.
  • A clear confirmation that the application has been received.
  • The next steps, such as screening and interviews, in plain words.
  • A realistic timeline written as [Reply-by date] or a time range you can meet.
  • A contact for questions or for any adjustment needed during the process.

Email template

Email
Subject: We received your application for [Role] at [Company]

Hello [Candidate name],

Thank you for applying for the [Role] position at [Company]. We have received your application.

A member of our team will review it. If we would like to take it forward, we will contact you by [Reply-by date] to arrange the next step, which may be a short interview.

If you need any adjustment during the process, or if your details change, please reply to this email.

Thank you for your interest in working with us.

Kind regards,
[Recruiter name]
[Company]

WhatsApp template

WhatsApp
Hello [Candidate name], thank you for applying for the [Role] position at [Company]. We have your application and our team will review it.

You will hear from us by [Reply-by date]. Questions? Reply here.

What should you change before sending?

  • The timeline: replace it with a date you are sure you can meet.
  • The next step: describe your real process, such as a CV review, a phone call or a spoken interview.
  • The sender: use a monitored address so replies do not go unread.
  • Accessibility: keep the line that tells candidates how to ask for an adjustment.

Mistakes to avoid

  • Promising a response date and then missing it.
  • Using wording that suggests an interview is certain.
  • Leaving out the role name, which confuses candidates who applied to several jobs.

Frequently asked questions

Other resources

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